True full service
Our full service approach provides every aspect of retirement plan administration—daily valuation recordkeeping, trustee services, investment management, plan compliance, online account access and employee communications—all from a single provider.
ACCOUNT MANAGEMENT SERVICES
- Dedicated relationship manager
- Dedicated client service team
- Participant service representatives
- Annual plan review
- Consulting services
- Direct access to senior staff
ADMINISTRATIVE & RECORDKEEPING SERVICES
- Daily recordkeeping services, including valuation of plan participant accounts and daily processing of contributions, transfers, distributions and loans
- Flexible reporting and electronic data submission
- Pentegra OnLine 24/7 plan sponsor and participant account access, transaction and reporting capabilities
- Quarterly Statements mailed to participant’s home
- Annual combined db/dc statements—unique in the retirement plan industry
- Qualified Domestic Relations Orders (QDRO’s)
- Required minimum distribution notifications
- Forfeiture allocations
- Annual Plan Audit
- Annual SAS 70 Audit
- Annual plan review
- Stringent quality control standards
- Written and guaranteed service standards
PLAN DESIGN & DOCUMENT SUPPORT
- Prototype or custom designed plan documents
- Summary Plan Descriptions (SPDs)
- Plan qualification package
- Plan amendment and restatement services
- Plan design consulting
PLAN COMPLIANCE
- Ongoing legislative and regulatory updates
- ACP/ADP testing
- Top-heavy testing
- 415 limit testing
- 402(g) limit testing
- 410(b) testing
- Preparation of Government filings
- IRS Form 5500 and 5300
- Summary Annual Report (SAR)
TRUSTEE SERVICES
- Custody and investment of plan assets
- Accurate, timely reporting of contributions, sales & purchases, withdrawals and dividend and interest income
- Participant-distribution checks and periodic benefit payments, including lump sum distributions
- Preparation of principal and income statements
- Certified plan financial information for plan auditors
- State income tax withholding services for mandatory states
- Tax reporting (IRS Form 1099R)
INVESTMENT SERVICES
- Collective trust institutionally-managed index platform from State Street Global Advisors
- Broadly diversified options
- Low-cost investment platform
- Company stock and Bank CD funds
- Self directed brokerage account
PLAN EDUCATION AND COMMUNICATION
- Pentegra OnLine 24/7 plan sponsor and participant account access and transaction capabilities
- Onsite education meetings
- Customized enrollment kits and participant education materials Financial Planning Tools
- Technical newsletters and plan sponsor updates